CASE STUDY   |   Share     

Fixtures & fit-out for fashion stores across Europe

Client expectation:

PEPCO expected a consistent, high level of customer service which included delivering fixtures manufacture, delivery and fit-out for their dynamically growing fashion store network in Central Eastern Europe. The client required to ensure that  the same, unique customer experience was created for all shoppers, regardless of a store location across Europe.

We took care of:

  • We deliver a high quality service to the customer as required:  we manufacture all of metal and joinery shop fixturesin our factory in Poland (14 500 m²) and via our reliable partners based in China.
  • Our installation teams are efficiently doing full store fit-out servicesof within as short as 2 days per site.
  • To keep up with the client’s expansion we are supporting PEPCO with developing a region-wide customer service network.
  • We designed and implemented a dedicated online shopthat allows Pepco to place orders and track their progress in real time.
  • CAPS also support PEPCO with new furniture development, prototypingand rolling out of new items into their store network as required due to constantly changing retail environment.


Key facts

  • CAPS Group have completed over 1300  PEPCO stores in Central Eastern Europe: Poland, Croatia, Czech Republic, Slovakia, Slovenia, Hungary, Romania, Bulgaria,  Lithuania, Latvia and Estonia.
  • We are in cooperation with PEPCO since 2008
  • The average area of a PEPCO store is 350 m2

About the Client

PEPCO is a European chain of discount shops offering apparel for the entire family and household products at low prices.

Retail Bespoke retail fixtures and fit out More
Interiors Furniture & fit-out for commercial & educational environments More
Hospitality Fixtures and fit-out for hotels, restaurants,cafes and leisure centres More
POS Displays for retail brands More

Contact us!

I have read the Privacy Policy and Terms of Use. I have been informed that I have access to my personal data and the right to correct them and request their removal by contacting dp@caps-group.com The administrator of your personal data is CAPS SA with its registered office at Bulgarska 69/73, Poznan, 60-320 Poland.

We belong to