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First Mi Store in the UK by CAPS

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Client expectation:

  • Xiaomi required CAPS to deliver their first ever Mi store in the UK, in line with the company standard and specification, within an exceptionally challenging timeframe of only 6 weeks.
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We took care of:

  • In just 6 weeks we transformed a raw unit with no floors and ceiling into a fully fitted retail space.
  • CAPS manufactured and installed all the store fixtures and fittings.
  • We successfully handled a number of project management challenges making sure the client could open the store as planned:
    • at this exceptionally busy time of the year, shortly before Christmas, we managed to coordinate all the material supplies to site from relevant suppliers
    • due to on-site noise restrictions imposed we had to complete a lot of works at night. We worked on two shifts, day and night, installing glass elements which arrived, as per manufacturing lead times, just a few days before the handover
    • as no materials storage on site was allowed, we had to deal with them on a ‘just in time basis’, following a 48 hour minimum booking in process.
  • Outcome? The client was very happy with the result. They were also very impressed that the CAPS team took care of so many issues that were technically out of our control and still met the deadline for the store handover.

Key facts:

  • The investor approached CAPS via a recommendation. They needed a reliable supplier for a flawless and on-time delivery of their first store at the UK’s premier shopping Centre location in Westfield, White City, London. We made it happen: the Mi store was officially opened on  November 18, 2018, as scheduled.

About the client:

Xiaomi is a Chinese, international retailer that specialises in design, manufacture and distribution of smartphones, applications and other consumer electronics. The company’s first product was the Mi1 smartphone.

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